Call:  586.574.0700 or 800.682.1453

Worldwide Service  |  Founded in 1987

Category: ‘Business Travel’


Posted on July 11th, 2017

Key Information for Successful Group Transportation

Excellent Customer ServiceBehind-the-scenes we do our best to make sure you arrive to your destination safely and on time. In order to consistently provide a high level of service, we acquire key information needed to ensure a successful trip. This is especially true when transporting groups and a large number of people. Curious what information is most important? Take a look at the check list our reservationists run through when creating a group reservation:

GROUP CHECKLIST

  • Name of Group and Corporate Client
  • Dates of Event
  • Contact Person/s
  • Cell # of Contact person/s
  • Signed Group Contract
  • Group Manifest (Excel Worksheet preferred)
  • Cell #’s for all passengers
  • How long are people required to wait if they are “packaged” together?
  • If people arrive without a reservation/not on manifest and we arrange for a last minute car, there will be a surcharge to cover costs.e
  • Monitor all flights and move passengers to appropriate vehicles to eliminate additional waiting time or additional vehicles needed.
  • Who is allowed to order cars?
  • Who are the VIP’s?
  • Special requests
  • Group or Company Signage
  • Important maps (for event location staging and pick/drop areas)
  • Provide each terminal’s greeting procedures to the booker, which is then be forwarded to all passengers.
  • How many greeters are required?
  • Is an onsite dispatcher required?
  • Do bookers/passengers want instant notifications “turned on” (driver enroute, etc… for each reservation)
  • Does the contact want to be notified, even after hours, if we have a “No Show”?
  • Who are final charges sent to?

Interested in transportation for your group? Please contact us and we will provide a customized quote based on your transportation needs.


Posted on March 1st, 2017

Business Travel Plans – Detroit Michigan

Detroit RiverwakWhen traveling to Detroit on business, you will likely have some down time too. Instead of being stuck at the office or hotel, try some of our favorite places to visit in Detroit. Enjoy all that the city has to offer, with these accessible and fun downtown options.

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Posted on February 11th, 2015

Transportation Company Background Check

It is very important to know who you are working with when choosing a ground transportation provider. There are several key factors to keep in mind when researching transportation companies. Before you start your research, make sure that you have all of your requirements listed in order to match companies.  Knowing this information will help you to narrow down exactly what services and vehicles you need.

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Posted on September 2nd, 2014

Conference Planning – Location, Meeting Space and Transportation

Conference planning is a stressful and detail filled job. There are so many things to remember including speaker schedules and itineraries, budgets, tracking, schedules, locations, food, and more. With such an overwhelming set of tasks it can be difficult to know where to begin. Try starting your conference planning by choosing the right locations and meeting areas.

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Posted on August 5th, 2014

When You Need to Wine and Dine your Client in Metro Detroit

Detroit Riverfront PatioIt’s the start of a new year and that means refreshing client relationships and creating new ones. Sometimes great conversations and networking happen best over food. Catching up and discussing new ideas can flow easily over a good meal in a well-situated environment. Taking clients to someplace that really showcases the local area can be something new and exciting.

The restaurants below have a business-friendly and refined environment that allows for productive conversations and meetings. They also offer award-winning and memorable cuisine to win over your clients and to ensure that they have an enjoyable experience. We reviewed restaurants from all over the Metro Detroit area to provide you with a valuable resource of options.

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