Call:  586.574.0700 or 800.682.1453

Worldwide Service  |  Founded in 1987

Category: ‘Special Events’


Posted on July 11th, 2017

Key Information for Successful Group Transportation

Excellent Customer ServiceBehind-the-scenes we do our best to make sure you arrive to your destination safely and on time. In order to consistently provide a high level of service, we acquire key information needed to ensure a successful trip. This is especially true when transporting groups and a large number of people. Curious what information is most important? Take a look at the check list our reservationists run through when creating a group reservation:

GROUP CHECKLIST

  • Name of Group and Corporate Client
  • Dates of Event
  • Contact Person/s
  • Cell # of Contact person/s
  • Signed Group Contract
  • Group Manifest (Excel Worksheet preferred)
  • Cell #’s for all passengers
  • How long are people required to wait if they are “packaged” together?
  • If people arrive without a reservation/not on manifest and we arrange for a last minute car, there will be a surcharge to cover costs.e
  • Monitor all flights and move passengers to appropriate vehicles to eliminate additional waiting time or additional vehicles needed.
  • Who is allowed to order cars?
  • Who are the VIP’s?
  • Special requests
  • Group or Company Signage
  • Important maps (for event location staging and pick/drop areas)
  • Provide each terminal’s greeting procedures to the booker, which is then be forwarded to all passengers.
  • How many greeters are required?
  • Is an onsite dispatcher required?
  • Do bookers/passengers want instant notifications “turned on” (driver enroute, etc… for each reservation)
  • Does the contact want to be notified, even after hours, if we have a “No Show”?
  • Who are final charges sent to?

Interested in transportation for your group? Please contact us and we will provide a customized quote based on your transportation needs.


Posted on August 5th, 2014

When You Need to Wine and Dine your Client in Metro Detroit

Detroit Riverfront PatioIt’s the start of a new year and that means refreshing client relationships and creating new ones. Sometimes great conversations and networking happen best over food. Catching up and discussing new ideas can flow easily over a good meal in a well-situated environment. Taking clients to someplace that really showcases the local area can be something new and exciting.

The restaurants below have a business-friendly and refined environment that allows for productive conversations and meetings. They also offer award-winning and memorable cuisine to win over your clients and to ensure that they have an enjoyable experience. We reviewed restaurants from all over the Metro Detroit area to provide you with a valuable resource of options.

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Posted on July 1st, 2014

Summer Concert Season Is Here

Summer ConcertWe are in the middle of summer concert season, which is full of outdoor concerts, fairs, music festivals and more. From country, electric, rock, indie, rap and pop, music fans are flocking to concert venues this summer to hear their favorite tunes. For some going to these certain music festivals and outdoor concerts is an annual tradition. Get ready for your next concert or music festival with this checklist.

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Posted on March 25th, 2014

What’s the Big Deal About Opening Day?

There are few things as all-American as baseball. The Detroit Tigers carry on this tradition at Comerica Park every year. Widely considered to be a sport for all ages and incomes, there are many games every year, so what is so special about Opening Day? Aristocat Chauffeured Transportation has gathered the best “need to know” facts and interesting info for you.

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Posted on December 23rd, 2013

Guide to Michigan’s Winter Wonderland

Skiing and Snowboarding in Michigan

Many Michiganders may cringe at the first sight of snow, but surely there are others that cannot wait to make the first tracks. Average snowfall in Michigan can range from 50 inches near the southern parts or over 110 inches in the northwestern parts due to our famous “lake effect.”  That is a ton of snow for winter sport enthusiasts to enjoy!

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