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Worldwide Service  |  Founded in 1987

Category: ‘Useful Tips’

Posted on July 11th, 2017

Key Information for Successful Group Transportation

Excellent Customer ServiceBehind-the-scenes we do our best to make sure you arrive to your destination safely and on time. In order to consistently provide a high level of service, we acquire key information needed to ensure a successful trip. This is especially true when transporting groups and a large number of people. Curious what information is most important? Take a look at the check list our reservationists run through when creating a group reservation:


  • Name of Group and Corporate Client
  • Dates of Event
  • Contact Person/s
  • Cell # of Contact person/s
  • Signed Group Contract
  • Group Manifest (Excel Worksheet preferred)
  • Cell #’s for all passengers
  • How long are people required to wait if they are “packaged” together?
  • If people arrive without a reservation/not on manifest and we arrange for a last minute car, there will be a surcharge to cover costs.e
  • Monitor all flights and move passengers to appropriate vehicles to eliminate additional waiting time or additional vehicles needed.
  • Who is allowed to order cars?
  • Who are the VIP’s?
  • Special requests
  • Group or Company Signage
  • Important maps (for event location staging and pick/drop areas)
  • Provide each terminal’s greeting procedures to the booker, which is then be forwarded to all passengers.
  • How many greeters are required?
  • Is an onsite dispatcher required?
  • Do bookers/passengers want instant notifications “turned on” (driver enroute, etc… for each reservation)
  • Does the contact want to be notified, even after hours, if we have a “No Show”?
  • Who are final charges sent to?

Interested in transportation for your group? Please contact us and we will provide a customized quote based on your transportation needs.

Posted on February 11th, 2015

Transportation Company Background Check

It is very important to know who you are working with when choosing a ground transportation provider. There are several key factors to keep in mind when researching transportation companies. Before you start your research, make sure that you have all of your requirements listed in order to match companies.  Knowing this information will help you to narrow down exactly what services and vehicles you need.

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Posted on October 14th, 2014

Steps Chauffeured Transportation Companies Take to Ensure Your Safety

Transportation Company Vehicle Upkeep

Chauffeur Vehicle

Photo credit: Bureau of Labor Statistics

When you book a vehicle for your event, you expect to see the shining, beautiful vehicle that you saw on the website in perfect running condition. These vehicles are used throughout the week, so you might wonder; how do they stay in great condition? Reputable chauffeured transportation companies provide preventative maintenance for their vehicles and give them TLC to keep them looking and running good. This article will give you a behind the scenes look at the steps limo companies take to keep their vehicles prepped for success.

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Posted on September 16th, 2014

Most Traveler Friendly Locations – Tips on Cities and Transportation

Bora BoraWorld travel can be intimidating for new jet setters, but it doesn’t have to be. There are plenty of traveler friendly cities, especially if you use these international travel tips to help you find the right destination. Discover some of the safest and friendliest places abroad, based on facts and popular votes compiled by US News and World Report Travel.

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Posted on September 2nd, 2014

Conference Planning – Location, Meeting Space and Transportation

Conference planning is a stressful and detail filled job. There are so many things to remember including speaker schedules and itineraries, budgets, tracking, schedules, locations, food, and more. With such an overwhelming set of tasks it can be difficult to know where to begin. Try starting your conference planning by choosing the right locations and meeting areas.

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