Frequently Asked Questions
Choosing the right transportation is one of the most important decisions you can make for your special event or business. The process can be very confusing depending on your needs. Aristocat is happy to answer your questions regarding our service. Please email us with any questions you would like answered or call us at 586-574-0700 with any concerns you may have.
Skip to a Section:
Making a Reservation
How do I make a reservation?
To book a vehicle with Aristocat Transportation, either email us or call us at 586-574-0700 for a quote. You will then be given a form to fill out with your event and payment information. Once those documents are received and processed, the vehicle will be reserved in your name.
How do I set up a corporate account?
A corporate account can be established after a corporate reservation request is submitted. We will then follow up with a quote and the required information to finalize your account.
When does the run start and end?
What if I go over time?
Do you have an hourly minimum?
How do I make changes to my reservation?
How do I contact my chauffeur or driver?
Types of Services
How does worldwide transportation work?
Aristocat is part of an extensive affiliate network with the world’s most reliable ground transportation companies. Even when traveling outside of Michigan, Aristocat will manage all of your logistics. We use a network of professional companies that adhere to our Service Level Agreement, Insurance requirements, and training standards. All affiliate companies conform to the Aristocat Transportation Mission Statement and put the customer experience at the forefront of each trip.
Can you handle a large group move?
With over 3 decades of experience, our team of transportation specialists know the questions to ask and what is needed to make your group move go flawlessly. Our group checklist helps ensure a stress free experience from initial arrival to final departure of your group.
Will provide the level of service required by my VIP clients?
Aristocat Transportation has been a top provider of VIP transportation since 1987 and goes to great lengths through chauffeur training and Service Level Agreements to ensure complete confidentiality, safety, and top level service for all VIP guests.
Do you provide baby seats?
Aristocat Transportation does not provide child seats for clients due to liability. Clients are welcome to bring their own.
Is there a deposit or down payment on the vehicles?
What methods of payment do you accept?
When is the final payment due for a reservation?
Please see our terms and conditions for vehicle specific requirements. Please call for details.
Are there any additional charges?
Please see our list of additional charges if applicable.